Security

Your clients' data, treated like it's money.

The plain-English version of how the platform is built. The contractual version is in the privacy policy and DPA, and they say the same thing.

Card numbers never touch us

Guests pay through Stripe Checkout on your agency's own connected Stripe account. Card data goes straight to Stripe, a PCI-DSS Level 1 provider. We never see, store, or transmit a card number, and we never hold your funds.

Every tenant is isolated

Row-level security is enforced on every table in the database. Your blocks, guests, payments, and documents are scoped to your agency at the database layer, not just in the application code. No other agency can read your rows, and that isolation cannot be switched off from the app.

Encrypted in transit and at rest

All traffic runs over TLS. Data is encrypted at rest by our infrastructure providers. There are no unencrypted paths between your browser, the platform, and the database.

Public pages are hardened

Guest booking, RSVP, and inquiry pages are rate-limited per IP and protected with honeypots. Private links (couple dashboards, quotes, signature pages) use high-entropy tokens; treat them like passwords and share them only with the people they're for.

Signed webhooks, verified senders

Outbound webhooks are HMAC-signed so your systems can verify every delivery came from us. Inbound Stripe events are signature-verified before anything changes. E-signatures record a document hash, timestamp, IP, and consent for the audit trail.

Your data stays yours

Export your rooming lists, payments, and reports as CSV anytime. A full account export is available on request, and when you leave, your data is deleted per the retention terms in the DPA.

Subprocessors

Four infrastructure providers, each documented in the DPA:

Vercel

Application hosting

Supabase

Database and authentication

Stripe

Payments

Resend

Transactional email

Want the formal version?

The privacy policy and data processing agreement carry the contractual commitments, including breach notification. Privacy · DPA