How it works
From signed contract to final payment, in five moves.
Your first block is live in about twenty minutes. Here is the whole lifecycle, the way Sera Agency Ops runs it.
Build the block from the contract
Enter the couple, the resort, the dates, the contracted rooms and room nights, the rate, and the package path. Every fact starts as "Needs source" until someone verifies it against the signed contract, so a guessed deadline can never pass for a confirmed one.
Load the rooming list and categories
Paste your existing spreadsheet as a CSV. The importer validates the columns, flags duplicates and rows that fall outside the block, and warns on categories it does not recognize before anything merges. Define each room category with its contracted count and occupancy-based rates. Pickup, perks, and risk calculate right away.
Active blocks
12
Open risks
3
Pending approvals
1
Room nights
486
Ava & Daniel
Hotel Xcaret México
Mia & Carlos
Hotel Xcaret Arte
Sofia & James
La Casa de la Playa
Nora & Felix
Dreams Riviera
Publish the wedding website
One click gives the couple a booking page built from the block: live category availability, rate tables, key dates, and a request form. The couple chooses a template and adds their story, schedule, and photos. The booking engine stays embedded in every design.
You're invited to celebrate
Ava & Daniel
Jan 7, 2027 · Hotel Xcaret México
Book your roomGarden View
$380/nt
Waitlist
Ocean View
$440/nt
5 left
Jr Suite
$520/nt
Available
Let couples decide what changes their block
When a guest requests a sold-out category, or anything that would grow the contracted block, the couple gets a pending approval on their private dashboard. Approve, and you head to the resort with a logged request. Decline, and the guest is offered another category. Nothing changes on its own.
Needs your decision
Garden View is fully booked inside your room block. Juan Perez wants this category. Ask the resort for one more room?
Track every payment, chase none of them
Confirming a reservation generates its payment schedule: deposit, an optional milestone, and the final payment at the day count you set before arrival. Connect your own Stripe and guests pay by secure link, or mark wire and resort-direct payments paid by hand. A daily sweep reminds whoever is due or overdue.
Olivia Carter
Final payment
Liam Brooks
Deposit
Isabella Gomez
Final payment
Ethan Kim
Deposit
Daily reminder sweep · money moves through your Stripe, never ours
What runs for you, and what stays in your hands.
The platform does the repetitive work and the math. The decisions that carry contract and money risk stay with you and the couple. That line is on purpose.
The platform does this
- Rank every block by what needs action first, with the reason
- Recompute pickup, perks, and attrition risk on every booking
- Generate each reservation's payment schedule
- Prepare daily reminders for due and overdue payments
- Hold over-block requests until the couple decides
You stay in control of this
- Verify each contract term against the signed source
- Approve or decline what changes the room block
- Connect your own Stripe and send couples their links
- Record wire and resort-direct payments
- Decide on the trial with your own data; we invoice founding agencies directly
Getting started
Day 1
Create your workspace, load the sample weddings, and click through a real command center before you enter a single client.
Day 2
Enter your nearest real block: contract terms, categories, CSV rooming list. Publish its guest page when you are ready.
Week 2
Connect your Stripe account, turn on reminders, and send couples their dashboard links. Decide on the trial with your own data in front of you.
For founding agencies, we set up your first blocks with you. Email hello@seraweddings.com.