How it works
Your first block is live in about 20 minutes. Here is the whole lifecycle as Sera Agency Ops runs it.
Couple, resort, dates, contracted rooms and room nights, ADR, package path. Every intake fact starts as Needs source until someone verifies it against the signed contract, so a guessed deadline can never masquerade as a confirmed one.
Paste your existing spreadsheet as CSV. The importer validates columns, flags duplicates and outside-block rows, and blocks bad data before it lands. Define room categories with contracted counts and occupancy-based rates. Pickup, perks, and risks compute instantly.
Active blocks
12
Open risks
3
Pending approvals
1
Room nights
486
Ava & Daniel
Hotel Xcaret México
Mia & Carlos
Hotel Xcaret Arte
Sofia & James
La Casa de la Playa
Nora & Felix
Dreams Riviera
One click gives the couple a booking page generated from the block: live category availability, rate tables, key dates, and a request form. The couple picks a template, adds their story, schedule, and photos. Your booking engine stays in the middle of every design.
You're invited to celebrate
Ava & Daniel
Jan 7, 2027 · Hotel Xcaret México
Book your roomGarden View
$380/nt
Waitlist
Ocean View
$440/nt
5 left
Jr Suite
$520/nt
Available
When a guest requests a sold-out category or anything that would grow the contracted block, the couple gets a pending approval on their private dashboard. Approve sends you to the resort with a logged request. Decline waitlists the guest for another category. Nothing changes silently.
Needs your decision
Garden View is fully booked inside your room block. Juan Perez wants this category. Ask the resort for one more room?
Confirming a reservation generates its payment schedule: deposit, optional milestone, final payment at your chosen day count before arrival. Guests pay by Stripe link on your own account, webhooks mark them paid, and a daily sweep reminds whoever is due or overdue. Wire payments take one click to record.
Olivia Carter
Final payment
Liam Brooks
Deposit
Isabella Gomez
Final payment
Ethan Kim
Deposit
Daily reminder sweep · money flows through your Stripe, never ours
Day 1
Create your workspace, load the sample weddings, click through a real command center before entering a single client.
Day 2
Enter your nearest real block: contract terms, categories, CSV rooming list. Publish its guest page when you are ready.
Week 2
Connect Stripe, turn on reminders, and send couples their dashboard links. Decide on the trial with your own data.
On the Scale plan we migrate your existing blocks for you. Email hello@seraweddings.com.